Linking a Simple Phone Number
If you want your mobile audience to be able to click on a phone number within an email, and have their mobile phone automatically dial that number, here's how you can set up the link.
- In the body of your email (or eAdvocacy site), you would write out the number:
Example: 866-555-5555 - Highlight the phone number with your mouse
- Click the Add/Edit Link button:
- You'll see the following popup:
- Link Type: URL
- Protocol: <other>
- URL: tel:866-555-5555
- Click OK to save the link
If you were to peek at the Source Code, it should be formatted something like this:
Linking a Phone Number, Extension, and/or pass code)
What if the phone number has an extension? Or a pass code to a web conference that it needs to automatically dial after the call connects? Then, you can do something like this:
Again, if you were to peek at the Source Code, it should be formatted something like this:
In this example, the mobile phone will dial 866-555-5555, pause, and then dial 1234#.
Notes:
- Each comma in the phone URL is about a 1 second pause. If you use any pauses in your link, you should try the link on your mobile device as well to see if more or less pauses should be used.
- If there is a # in the pass code, the # sign will need to be replaced with %23. If it's not replaced, the # sign will simply not be dialed.
Please contact our support desk if you have any questions on how to do this.